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Terms and Conditions

Last updated: May 21, 2026

Effective date: May 21, 2026

These Terms and Conditions govern your access to and use of Signito, available at signito.io.

By creating an account, uploading a document, sending a document for signature, signing a document, or otherwise using Signito, you agree to these Terms.

If you do not agree to these Terms, do not use Signito.

1. About Signito

Signito is a document workflow and electronic signature platform.

Signito helps users upload PDF documents, add signing fields, invite signers, send secure signing links, guide signers through required fields, and generate completed signed records with audit history.

Signito is designed to help individuals, small businesses, consultants, teams, and service providers complete document signing workflows more clearly and efficiently.

2. Definitions

In these Terms:

  • "Signito," "we," "us," and "our" refer to Signito.io.
  • "You" and "your" refer to the person or organization using Signito.
  • "User" means anyone who creates an account, uploads a document, sends a document, signs a document, or otherwise accesses Signito.
  • "Sender" means a user who uploads, prepares, or sends a document for signature.
  • "Signer" means a person invited to review, complete, or sign a document through Signito.
  • "Document" means any file, form, agreement, record, PDF, or related content uploaded, prepared, sent, signed, or completed through Signito.
  • "Completed Record" means a signed document, completion certificate, audit trail, or related record generated through Signito.

3. Your Account

You may need an account to use certain Signito features.

You agree to provide accurate account information and keep your login credentials secure.

You are responsible for all activity that occurs under your account, including documents uploaded, signing requests sent, signer information entered, and account settings changed.

You may not share your account with unauthorized users or allow another person to access Signito through your account without permission.

4. User Roles and Responsibilities

If you are a Sender, you are responsible for:

  • Ensuring your documents are accurate, lawful, complete, and appropriate for your intended use.
  • Confirming that each signer has the authority to review or sign the document.
  • Entering correct signer names, email addresses, and other required details.
  • Confirming that electronic signatures are suitable for your document, transaction, industry, and jurisdiction.
  • Downloading and storing completed records where required.

If you are a Signer, you are responsible for:

  • Reviewing the document before signing.
  • Confirming that your name, email address, and signing information are accurate.
  • Completing only the fields assigned to you.
  • Signing only if you understand and agree to the document.

Signito provides the technology used to support the signing workflow. Signito does not create, review, approve, validate, or provide legal advice about the documents sent through the platform.

5. Electronic Signatures and Electronic Records

By using Signito to review, complete, or sign a document, you agree that electronic signatures and electronic records may be used in place of paper documents and handwritten signatures where permitted by applicable law.

A signing action may include selecting a checkbox, clicking a button, typing your name, drawing a signature, adopting a signature, completing assigned fields, or otherwise confirming your intent to sign through Signito.

You agree that your electronic signature may be associated with the document and may be included in the completed record.

Signito does not guarantee that a document or electronic signature will be valid, enforceable, or accepted in every situation. The legal effect of an electronic signature depends on the document type, jurisdiction, parties involved, applicable law, and surrounding facts.

6. Consumer Disclosure

Some signers may be asked to review and accept Signito's Electronic Records and Signature Consent Disclosure before signing.

That disclosure explains consent to electronic records, electronic signatures, paper copy rights, withdrawal of consent, technical requirements, and related signing process details.

If you are a Sender, you are responsible for determining whether additional disclosures, consents, notices, or paper alternatives are required for your specific transaction.

7. Documents and User Content

You retain ownership of the documents and content you upload, create, send, sign, or store through Signito.

By using Signito, you give us permission to host, process, transmit, display, store, generate, and deliver your documents and related information only as needed to provide and improve the service, support users, maintain security, comply with legal obligations, and operate Signito.

You are responsible for ensuring that you have the rights and permissions needed to upload, send, share, and sign any document or content through Signito.

You may not upload or send content that is unlawful, fraudulent, misleading, harmful, defamatory, abusive, invasive of privacy, or that violates another person's rights.

8. Completed Records and Audit Information

When a document is completed through Signito, the completed record may include information such as:

  • Signer name.
  • Signer email address.
  • Document title.
  • Document status.
  • Document ID.
  • Signing timestamps.
  • IP address.
  • User agent or device information where available.
  • Field completion details.
  • Completion certificate.
  • Audit trail.
  • Signito platform reference.

This information is used to support recordkeeping, document completion, workflow history, and audit verification.

You are responsible for downloading, storing, and maintaining completed records where required for your business, legal, tax, regulatory, or operational needs.

9. Privacy

Your use of Signito is also governed by our Privacy Policy.

The Privacy Policy explains how Signito collects, uses, stores, shares, and protects personal information, document-related information, signer information, technical data, and usage data.

By using Signito, you agree that Signito may process information as described in the Privacy Policy.

10. Security

Signito uses reasonable technical and organizational measures designed to protect the service and user information.

However, no system, network, email service, storage service, or internet transmission is completely secure.

You are responsible for maintaining the security of your account, using strong login credentials, limiting access to authorized users, and reporting suspected unauthorized activity.

If you believe your account or a signing link has been accessed without permission, contact support@signito.io.

11. Prohibited Use

You may not use Signito to:

  • Violate any law, regulation, or third-party right.
  • Send fraudulent, misleading, or unauthorized documents.
  • Impersonate another person or organization.
  • Misrepresent your authority to send or sign a document.
  • Send spam, phishing messages, malware, or harmful content.
  • Upload viruses, malicious code, or content designed to damage Signito or another system.
  • Interfere with or disrupt the service.
  • Attempt to bypass security, access controls, signer-specific links, or usage limits.
  • Reverse engineer, copy, resell, sublicense, or commercially exploit Signito without written permission.
  • Use Signito to collect or process information in a way that violates privacy, consent, or data protection laws.
  • Use Signito for high-risk, regulated, or legally sensitive workflows without confirming that the platform is appropriate for that use.

12. Third-Party Services

Signito may rely on third-party providers for hosting, storage, authentication, email delivery, analytics, payment processing, customer support, security, PDF processing, and related services.

Your use of Signito may involve third-party systems or integrations. Those third-party services may have their own terms and privacy practices.

Signito is not responsible for third-party services, outages, delays, failures, or actions outside our control.

13. Fees, Plans, and Billing

Some Signito features may be offered through free, trial, paid, subscription, or usage-based plans.

You agree to pay all applicable fees, taxes, overage charges, and renewal charges associated with the plan you select.

Plan limits may include document volume, number of seats, storage, templates, audit features, branding options, or other usage restrictions.

We may update pricing, plans, usage limits, or included features from time to time. Where required, we will provide notice before material changes take effect.

Failure to pay applicable fees may result in suspension, downgrade, or termination of access.

14. Trials and Free Access

Signito may offer free trials, free plans, or limited-access features.

We may modify, limit, suspend, or end free access at any time.

Free or trial access is provided as available and may include limits on documents, features, storage, users, or support.

15. Service Availability

We aim to provide a reliable service, but Signito may be unavailable from time to time due to maintenance, updates, technical issues, third-party outages, security events, infrastructure failures, or circumstances outside our control.

We do not guarantee that Signito will be uninterrupted, error-free, secure, or available at all times.

We may update, modify, suspend, or discontinue parts of the service at any time.

16. No Legal Advice

Signito does not provide legal, tax, financial, compliance, or professional advice.

Signito does not determine whether a document is legally valid, enforceable, complete, suitable, or appropriate for your use case.

You should consult a qualified professional if you need advice about a document, transaction, electronic signature, compliance obligation, retention requirement, or legal process.

17. Disclaimers

Signito is provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, Signito disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, security, and error-free operation.

We do not guarantee that:

  • Documents will be legally enforceable.
  • Signatures will be accepted by every person, organization, court, regulator, or authority.
  • The service will meet your specific requirements.
  • The service will always be available, uninterrupted, secure, or error-free.
  • Documents, records, or audit details will satisfy every legal, regulatory, business, or evidentiary requirement.

18. Limitation of Liability

To the maximum extent permitted by law, Signito will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or similar damages.

This includes loss of profits, revenue, business opportunity, goodwill, data, documents, records, use, reputation, or expected savings.

To the maximum extent permitted by law, Signito's total liability for any claim related to the service will be limited to the greater of:

  • CAD $100; or
  • The amount you paid to Signito in the three months before the event giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability. In those cases, the limitation will apply to the fullest extent permitted by law.

19. Indemnification

You agree to defend, indemnify, and hold Signito harmless from claims, damages, liabilities, losses, costs, and expenses arising from:

  • Your use of Signito.
  • Your documents or content.
  • Your violation of these Terms.
  • Your violation of applicable law.
  • Your violation of another person's rights.
  • Your failure to obtain required consent, authority, or permission.
  • Your misuse of electronic signatures or completed records.

20. Suspension and Termination

You may stop using Signito at any time.

We may suspend or terminate your access to Signito if:

  • You violate these Terms.
  • You fail to pay applicable fees.
  • Your account creates security, legal, operational, or reputational risk.
  • You misuse the service.
  • You use Signito for unlawful, fraudulent, abusive, or harmful activity.
  • We are required to do so by law or by a third-party service provider.

Termination may result in loss of access to documents, records, account data, or service features.

You are responsible for downloading and retaining documents and completed records before closing your account or ending your subscription.

21. Data Retention and Deletion

Signito may retain documents, completed records, audit trails, account information, logs, and related data for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support business operations.

Data retention periods may vary based on account status, plan type, document status, legal requirements, and operational needs.

You may contact support@signito.io to request assistance with account or data-related questions.

Some information may remain in backups, logs, audit records, or legal records where deletion is not immediately possible or where retention is required.

22. Changes to These Terms

We may update these Terms from time to time.

If changes are material, we may provide notice by email, in-app notice, website posting, or another reasonable method.

The updated Terms will become effective on the date stated at the top of the page.

Your continued use of Signito after the updated Terms take effect means you accept the updated Terms.

23. Governing Law

These Terms are governed by the laws of British Columbia and the federal laws of Canada applicable in British Columbia, unless applicable law requires otherwise.

Any dispute related to these Terms or your use of Signito will be handled in the courts located in British Columbia, unless applicable law requires another forum.

24. Contact

Questions about these Terms can be sent to:

  • Signito
  • Website: signito.io
  • Email: support@signito.io